All staff awesome, location for utility arena brilliant just 5 minutes walk and very easy. Good selection for breakfast. Free hot drinks. My only complaint (which I didn't report) was my room smelt very fusty, not pleasant, but as I wasn't going to be in it long, didn't mention it. Other than that, room clean.
Location is great, few minutes walk into the center and to arena. Nice room but sofa bed wasn't comfy so my son struggled to sleep. Breakfast was nice and good for the money
訪客用戶
好友出遊
入住於2024年02月
3.0
評價於:2024年02月18日
Very disappointed when we arrived at 14.30 on Friday to be told it would cost us £10 if we wanted to checkin before 15.00. Even though I had joined the Ibis membership scheme ALL.com on Tuesday and my mate who was sharing the twin room has been a member for over 3 years. The reception was a real “job’s worth” and said as the booking was in my name this didn’t count and insisted on trying to charge us £10 to boo in 30 minutes early. Even though when I signed up to the scheme in Bristol on Tuesday we were allowed to book in at 1 o’clock 🤷🏽♂️ Other than that, it was OK, not great
Great location with parking underground. Room is spacious and clean.
The hotel provide drinking water with lemonade for free.
訪客用戶
獨自出遊
皇后間
入住於2024年03月
5.0
超讚
評價於:2024年03月04日
Room is a little dated but the bed is comfy.
Shower was okay, have enough water pressure
Internet is a little weird but okay
訪客用戶
家庭出遊
家庭房
入住於2023年10月
4.0
評價於:2023年10月29日
Reserved for three people, yet only one double bed was provided without an extra bed set up, and no additional towels were available. The room has an unusual odor. Despite this, the staff demonstrated kindness and hospitality.
Anh T Pham
夫妻/情侶出遊
皇后間
入住於2023年05月
5.0
超讚
評價於:2023年06月04日
A very central location, with superb breakfast.
We stayed at the heart of Birmingham city, with designated hotel parking lots at the basement (you have to pay extra for parking but £13 overnight is good enough).
Free coffee and hot chocolate at the lobby.
Room is comfortable and of good size. Interestingly, the bathroom door serves its dual role of both the bathroom’s and the toilet’s door.
Breakfast was fantastic with ingredients to make a full English breakfast (minus the black pudding).
Recommend this place if you want to be close to bustling heart of the city center.
qdcotton
獨自出遊 皇后間
入住於2025年09月
4.7
很棒
評價於:2025年10月15日
離伯明翰圖書館很近。出門走10分鐘到新街車站。
訪客用戶
獨自出遊 皇后間
入住於2025年09月
5.0
超讚
評價於:2025年09月21日
All staff awesome, location for utility arena brilliant just 5 minutes walk and very easy. Good selection for breakfast. Free hot drinks. My only complaint (which I didn't report) was my room smelt very fusty, not pleasant, but as I wasn't going to be in it long, didn't mention it. Other than that, room clean.
Location is great, few minutes walk into the center and to arena. Nice room but sofa bed wasn't comfy so my son struggled to sleep. Breakfast was nice and good for the money
訪客用戶
好友出遊
入住於2024年02月
3.0
評價於:2024年02月18日
Very disappointed when we arrived at 14.30 on Friday to be told it would cost us £10 if we wanted to checkin before 15.00. Even though I had joined the Ibis membership scheme ALL.com on Tuesday and my mate who was sharing the twin room has been a member for over 3 years. The reception was a real “job’s worth” and said as the booking was in my name this didn’t count and insisted on trying to charge us £10 to boo in 30 minutes early. Even though when I signed up to the scheme in Bristol on Tuesday we were allowed to book in at 1 o’clock 🤷🏽♂️ Other than that, it was OK, not great
Great location with parking underground. Room is spacious and clean.
The hotel provide drinking water with lemonade for free.
訪客用戶
獨自出遊 皇后間
入住於2024年03月
5.0
超讚
評價於:2024年03月04日
Room is a little dated but the bed is comfy.
Shower was okay, have enough water pressure
Internet is a little weird but okay
訪客用戶
家庭出遊 家庭房
入住於2023年10月
4.0
評價於:2023年10月29日
Reserved for three people, yet only one double bed was provided without an extra bed set up, and no additional towels were available. The room has an unusual odor. Despite this, the staff demonstrated kindness and hospitality.
Anh T Pham
夫妻/情侶出遊 皇后間
入住於2023年05月
5.0
超讚
評價於:2023年06月04日
A very central location, with superb breakfast.
We stayed at the heart of Birmingham city, with designated hotel parking lots at the basement (you have to pay extra for parking but £13 overnight is good enough).
Free coffee and hot chocolate at the lobby.
Room is comfortable and of good size. Interestingly, the bathroom door serves its dual role of both the bathroom’s and the toilet’s door.
Breakfast was fantastic with ingredients to make a full English breakfast (minus the black pudding).
Recommend this place if you want to be close to bustling heart of the city center.
qdcotton
獨自出遊
皇后間
入住於2025年09月
訪客用戶
獨自出遊
皇后間
入住於2025年09月
lingxiaowu680
家庭出遊
皇后間
入住於2025年09月
訪客用戶
家庭出遊
家庭房
入住於2025年04月
訪客用戶
好友出遊
入住於2024年02月
訪客用戶
家庭出遊
家庭房
入住於2024年03月
訪客用戶
好友出遊
二重奏房間
入住於2024年08月
訪客用戶
獨自出遊
皇后間
入住於2024年03月
訪客用戶
家庭出遊
家庭房
入住於2023年10月
Anh T Pham
夫妻/情侶出遊
皇后間
入住於2023年05月
qdcotton
獨自出遊 皇后間
入住於2025年09月
訪客用戶
獨自出遊 皇后間
入住於2025年09月
lingxiaowu680
家庭出遊 皇后間
入住於2025年09月
訪客用戶
家庭出遊 家庭房
入住於2025年04月
訪客用戶
好友出遊
入住於2024年02月
訪客用戶
家庭出遊 家庭房
入住於2024年03月
訪客用戶
好友出遊 二重奏房間
入住於2024年08月
訪客用戶
獨自出遊 皇后間
入住於2024年03月
訪客用戶
家庭出遊 家庭房
入住於2023年10月
Anh T Pham
夫妻/情侶出遊 皇后間
入住於2023年05月